Twibbon's Privacy Policy

Thank you for visiting an online service (e.g. website or mobile app) that posts a link to this Privacy Policy, owned or operated by Twibbon. This Privacy Policy will provide you with information as to how Twibbon collects, uses, and shares information about you, including the choices Twibbon offers with respect to that information, and applies to your use of any service, regardless of how you access or use it. For certain services, there may be additional notices about information practices and choices. Please read those additional privacy disclosures to understand how they apply to you.

By visiting or otherwise using the service, you agree to the service's Terms & Conditions (http://twibbon.com/terms) and consent to Twibbon's collection, use, and disclosure practices, and other activities as described in this Privacy Policy, and any additional privacy statements that may be posted on an applicable part of the service. If you do not agree and consent, please discontinue use of the service, and uninstall service downloads and applications.

Twibbon is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this service, then you can be assured that it will only be used in accordance with this policy.

Twibbon may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25 May 2018.

What we may collect and what we do with this information

Contact information

When: When you create a campaign.

What: Your name and email address.

Why:

  • For you to start a campaign on Twibbon.
  • For internal record keeping.
  • So we may provide you with support.

Contact information

When: When you submit a White Label enquiry.

What: Your name, email address and phone number.

Why:

  • So we can provide you with information about Twibbon White Label.

Basic Facebook profile information

When: When you accept these permissions when logging into the Twibbon Facebook App

What: Your name, Facebook ID, profile picture and other public information

Why:

  • For you to create a profile or support a campaign on Twibbon.
  • For you to create a profile or support a campaign on Twibbon.
  • To send your Facebook profile picture that we collect to 3rd parties only in these circumstances:
    • If you support a campaign by posting an image to your Facebook profile.
    • If you check a box agreeing to send your Facebook profile picture to a 3rd party.
      • This checkbox will detail who the 3rd party is.
      • This checkbox will detail how your profile picture will be used.
    • If the 3rd party is affiliated with the campaign you have supported.

Basic Twitter profile information

When: When you accept these permissions when logging into the Twibbon Facebook App

What: Your name, Facebook ID, profile picture and other public information

Why:

  • For you to create a profile or support a campaign on Twibbon.
  • For you to create a profile or support a campaign on Twibbon.
  • To send your Twitter profile picture that we collect to 3rd parties only in these circumstances:
    • If you support a campaign by updating your profile picture on Twitter.
    • If you check a box agreeing to send your Twitter profile picture to a 3rd party.
      • This checkbox will detail who the 3rd party is.
      • This checkbox will detail how your profile picture will be used.
    • If the 3rd party is affiliated with the campaign you have supported.

Information that your browser automatically sends whenever you visit a website

When: When you visit this service.

What: This data may include information such as your IP address, browser type or the domain from which you are visiting, the web-pages you visit, the search terms you use, the location of your ISP and any advertisements on which you click.

Why:

  • To monitor the use of this service.
  • For this service's technical administration.
  • NOT to associate your IP address with any other personally identifiable information to identify you personally, except in case of violation of the Terms & Conditions.

We may disclose any of the above information for special cases where we have reason to believe that doing so is necessary to identify, contact or bring legal action against someone who may be violating our terms and conditions or may be causing injury or interference with our rights, property, our customers or anyone who could be harmed by such activities. We may also disclose information we collect when we believe, in good faith, that the law requires it.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

The data we collect is stored with an industry leading cloud provider within the US. All of our data is encrypted while it is at rest.

Additionally:

  • For data in transit, industry-standard transport protocols between user devices and our data centers are used. These same protocols are used within the data centers themselves.
  • Detection and mitigation techniques are used to protect against DDoS attacks.
  • Servers have antimalware software installed.
  • Regular penetration testing is conducted.
  • Our cloud provider has a global incident response team which works around the clock to mitigate the effects of any attacks. These are backed by centers of excellence that fight digital crime, respond to security incidents and vulnerabilities, and combat malware.

How we use cookies

Cookies are small pieces of information sent by a web server to a web browser which allows the server to uniquely identify the browser on each page.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes, and all personal data is deleted 14 months after your last visit.

Twibbon also makes use of Facebook and Twitter login, who store cookies that are required for us to allow you to support a campaign on Facebook or Twitter, to create a profile on Twibbon.com, or to start a campaign on Twibbon.com. Both Facebook and Twitter have their own cookie policies which can be viewed at https://www.facebook.com/policies/cookies/ and at https://twitter.com/privacy respectively.

Overall, cookies help us provide you with a better website and user experience, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

Please contact us at [email protected] if:

  • You wish to request details of personal information which we hold about you.
  • You wish for us to restrict the collection, processing or use of your personal information.
  • You wish for us to stop the collection, processing or use of your personal information.
  • You wish for us to destroy any record of your personal information.
  • You wish for us to transfer your personal information elsewhere.
  • You believe any information we are holding about you is incorrect or incomplete.
We will respond to your query within 30 days.