World Consumer Rights Day

15 March is World Consumer Rights Day (WCRD), an annual occasion for celebration, impact and global solidarity within the international consumer movement. Each year consumer organisations mark WCRD by joining together to highlight and raise awareness of an issue that is important to consumers around the world. The theme of WCRD 2017 is Building a Digital World Consumers can Trust. Our research has highlighted four key digital issues for consumers. Action in these four areas would bring enormous benefits for people everywhere; access and choice, online redress, clear and informed choices, and online security.